Are digital products taxable in South Africa?

South Africa has a Value-added tax (VAT) regime that applies to sales of goods and services, including digital products, made in the country. Businesses that make taxable sales in excess of ZAR 1,000,000 are required to register for and charge VAT. The standard VAT rate is 15%.

For nonresident businesses, VAT at 15% must be charged on business-to-business (B2B) and business-to-consumer (B2C) sales of digital products to customers located in South Africa. VAT reporting and remittance obligations apply for South African sales, even if the nonresident business does not have a local entity. Appropriate records of transactions must be maintained.

In 2024, South Africa proposed implementing a reverse charge for nonresident B2B sales of digital products, similar to those in the EU and other countries. If implemented in April 2025 as planned, the update would remove registration requirements for many nonresident sellers.

Determining if your product is taxable in South Africa

To determine whether VAT applies to the sale of your digital product or service, there are three main factors to consider:

1. Customer's location: You need to identify the location of your customer, as tax regulations vary by country. Common pieces of evidence for customer location determination include billing address, customer account address, and credit card country.
2. Taxability of your product: Your digital product or service needs to qualify as a digital good or service for VAT purposes. This typically means that it is delivered electronically over the Internet or an electronic network, is automated, relies on technology, and is not a physical good.
3. Customer’s tax registration status: If you sell to other businesses located in South Africa, you should collect and validate their tax registration numbers (tax IDs).

Getting VAT compliant in South Africa

To ensure compliance with VAT regulations, here are the general steps that a nonresident company selling software or other digital products should take:

1. Collect customer addresses and tax IDs: Even if you are not registered for VAT, collecting customer tax IDs can save you expenses in the future. This step can be taken right away for customers outside the US.
2. Understand your VAT obligations: Determine where you have VAT obligations by cross-checking customer locations and the product taxability and registration thresholds in each country. Each country has its own registration threshold, which triggers the requirement to register.
3. Monitor VAT exposure and register in exposed jurisdictions: If your sales reach the registration threshold in South Africa, you are required to register for tax purposes.
4. Apply VAT where necessary: Identify transactions that require tax collection and apply the correct rates to those invoices.
5. File VAT returns, make payments, and keep records: Periodically file tax returns with the jurisdictions in which you sell, reporting the tax collected and remitted. Be prepared for foreign exchange conversions and cross-border payments in various currencies. Many countries also have a legal requirement to keep tax records for a certain period of time.

Risks of delaying compliance

Delaying tax compliance can expose your business to various risks:

• Audits: As tax legislation for digital goods is relatively new, audits for international sellers are increasing. Facing an audit for which you are not prepared can result in fees and penalties that can significantly impact your business.
• Paying out of pocket: Regardless of whether your customers pay tax, you are responsible for the tax on the sales you make. If you are audited or register late, you may have to pay the tax out of pocket, along with penalties and fees.
• Reputational risk: When expanding internationally, your compliance with tax rules may be questioned by potential business partners or customers. Failure to comply with tax regulations can harm your reputation and even lead to blocked business opportunities.

To learn more about tax rules and regulations for nonresident businesses around the world, explore Anrok’s VAT index for digital products.