Communicating sales tax changes to your customers

Get the playbook for how to roll out and message sales tax changes to your customers as you begin charging tax on their invoices.

Adding this to your customer support materials can help proactively answer questions for your customers about sales tax charges on their invoices.

The topics covered are:

  • Why am I being charged for sales tax?

  • What happens with the sales tax collected?

  • How is sales tax calculated?

  • What if my business is exempt from sales tax?

Make sure to check out our guide on how to prepare your business to start charging sales tax to customers too.

Communicating sales tax changes to your customers

playbook

Communicating sales tax changes to your customers

This playbook will help inform your customer support team on how to communicate with your customers as your business begins charging sales tax.

Download the guide here

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